Contact Securicord


Register Online:  24 hours a day, 7 days a week using the secure SSL encrypted online order form. All orders are shipped immediately.
Register by Phone:  Monday-Friday, 8AM-5PM PST, 11AM TO 8PM EST, reach us at 1-888-801-6187
Register by Email: Download, complete and submit the registration form by email at
Your cord blood kit will arrive within 2 days of enrolment. Please remember to bring the kit with you to the hospital at the time of delivery. If your delivery date is within the next 72 hours, our laboratory will contact you immediately after you register to arrange an emergency kit.

Client Services

Questions? Call 1-888-801-6187 or email

Urgent Contact

Our client services hotline is available 24 hours a day. To report a cord blood shipment on weekends, holidays, or after hours, or for urgent physician and hospital inquiries, call 1-888-801-6187, 24/7 or email


Highly qualified candidates may submit their c.v. at

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How Cord Blood Banking Works

Step 1: Register for cord blood banking

You can do this online or by calling the Securicord cord blood and cord tissue banking centre at 1-888-801-6187.

Step 2: Receive your cord blood and cord tissue collection kit

Within 2 days after you enroll, we will ship out the collection kit.

Step 3: Bring your kit to the hospital

On the big day, bring your kit to the hospital and give it to your delivery team.

Step 4: Cord blood and cord tissue collection

Your doctor will collect cord blood and cord tissue samples after the baby is born.

Step 5: At the lab

Our trained couriers will pick up the kit from your bedside and deliver it to the lab at Healthcord.

Step 6: Using stem cells

Once your baby’s stem cells are safely stored, you will receive a certificate of banking indicating the number of stem cells, yield, and potency along with retrieval information.